Privacy policy

Last updated: July 13, 2026

Eric Muller operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Eric Muller is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us.

Personal Information We Collect or Process

We may collect and process the following categories of personal information to provide our Services:

  • Contact details: Your name, billing address, shipping address, telephone number, and email address.
  • Financial information: Payment card details and transaction information processed securely through Shopify Payments and accredited payment gateways.
  • Account information: Customer account credentials and order history.
  • Usage and device information: Your IP address, browser type, device information, and interactions with our Services, collected via cookies and similar web technologies.

How We Use Your Personal Information

  • Order fulfilment: To process payments, fulfill orders, arrange shipping, and handle returns or exchanges.
  • Customer support: To respond to inquiries, send order confirmations, and provide shipping updates.
  • Security & Fraud Prevention: To detect, prevent, and mitigate fraudulent transactions or unauthorized access.
  • Marketing: To provide relevant promotions and store announcements where permitted by law or with your explicit consent.

How We Disclose & Protect Personal Information

We may share necessary personal information with trusted third-party service providers—including Shopify, payment gateways, fulfillment centers, and shipping carriers—solely to operate our business and fulfill your orders.

We do not sell, rent, or trade your personal information to third parties. You can manage or exercise your right to opt out of targeted data-sharing activities through our Data-Sharing Opt-Out Page.

Data Security & SSL Encryption

We implement strict administrative, technical, and physical safeguards to protect your personal data. All sensitive checkout and payment transactions conducted on eric-muller.com are encrypted using industry-standard SSL (Secure Sockets Layer) technology. While no digital transmission is 100% immune, we take every reasonable precaution to keep your data secure.

Your Rights and Choices

Depending on your jurisdiction (including US state privacy laws, the UK, and EU GDPR guidelines), you may have the right to access, rectify, request deletion of, or receive a copy of your personal data. To exercise any of these rights, please submit a request to our support email below.

Contact Information

Email: support@eric-muller.com
Business Address: 791 S. DuPont Highway, New Castle, DE 19720. United States
Business Hours: 9:00 AM – 6:00 PM EST (Monday–Friday)

By using eric-muller.com, you acknowledge that you have read and accepted this Privacy Policy.