Terms of service
Last updated: July 13, 2026
OVERVIEW
Welcome to Eric Muller. The terms “we,” “us,” and “our” refer to Eric Muller. Eric Muller operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Eric Muller is powered by Shopify, which enables us to provide the Services to you.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not access or use the Services.
SECTION 1 – ACCESS AND ACCOUNTS
By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence. You are responsible for maintaining the confidentiality and security of your account credentials and for all activity conducted through your account.
SECTION 2 – OUR PRODUCTS
We make every reasonable effort to display our products, including frame colours, lens colours, finishes, and dimensions, as accurately as possible. However, the appearance of a product may vary depending on your device, display settings, lighting conditions, and other factors. We reserve the right to discontinue products or limit available quantities at any time without notice.
SECTION 3 – ORDERS
Your order constitutes an offer to purchase and is not accepted until Eric Muller confirms acceptance of the order. We reserve the right to refuse or cancel an order where permitted by law, including in cases of suspected fraud, pricing errors, product availability issues, or unauthorised resale. Returns and exchanges are governed by our Refund Policy. Purchases are intended for personal or household use and not for commercial resale.
SECTION 4 – PRICES AND BILLING
Prices, promotions, and product availability may change without notice. Unless expressly stated otherwise, displayed prices do not include applicable taxes, duties, customs charges, or shipping fees. You agree to provide current, complete, and accurate billing, delivery, and payment information for all transactions.
SECTION 5 – SHIPPING AND DELIVERY
All delivery times are estimates and are not guaranteed. Delivery may be affected by carrier delays, customs processing, weather, public holidays, or other circumstances outside our reasonable control. Where permitted by applicable law, responsibility for an order transfers to you upon confirmed delivery. Additional information is available in our Shipping Policy.
SECTION 6 – INTELLECTUAL PROPERTY
The Services, including their text, photographs, graphics, logos, product designs, layout, and other content, are owned by Eric Muller or its licensors and are protected by applicable copyright, trademark, and intellectual property laws. You may not copy, reproduce, distribute, modify, publish, or commercially exploit this content without prior written permission.
SECTION 7 – AUTOMATED ACCESS
Software agents, automated systems, crawlers, or artificial intelligence tools interacting with the Services must comply with applicable laws and may not circumvent security measures, CAPTCHAs, access restrictions, or other protective controls. Automated systems may not impersonate human users or collect data from the Services in an unauthorised manner.
SECTION 8 – DISCLAIMERS
To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis. We do not guarantee that the Services will always be uninterrupted, secure, or error-free. Nothing in these Terms excludes any warranty, right, or remedy that cannot legally be excluded.
SECTION 9 – LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Eric Muller and its directors, employees, affiliates, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of the Services or products. Nothing in these Terms limits liability where doing so would be unlawful.
SECTION 10 – GOVERNING LAW
These Terms of Service and any separate agreements through which we provide the Services will be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict-of-law principles. Any mandatory consumer protections applicable in your place of residence will continue to apply.
CONTACT INFORMATION
For questions regarding these Terms of Service, please contact us:
Email: support@eric-muller.com
Business Address: 19974 Church Street, Rehoboth Beach, DE 19971, United States
Support Hours: 9:00 AM–6:00 PM EST (Monday–Friday)