Terms of service
Last updated: July 13, 2026
OVERVIEW
Welcome to Eric Muller. The terms “we,” “us,” and “our” refer to Eric Muller. Eric Muller operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Eric Muller is powered by Shopify, which enables us to provide the Services to you.
By visiting, interacting with, or purchasing from our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not access or use the Services.
SECTION 1 – ACCESS AND ACCOUNTS
By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence. You are responsible for maintaining the confidentiality and security of your account credentials and for all activity conducted through your account.
SECTION 2 – OUR PRODUCTS
We make every reasonable effort to display our products—including frame colors, lens colors, finishes, and dimensions—as accurately as possible. However, the exact appearance of a product may vary depending on your device screen settings and lighting conditions. We reserve the right to discontinue products or limit available quantities at any time without notice.
SECTION 3 – ORDERS & PURCHASES
Your order constitutes an offer to purchase and is not finalized until Eric Muller confirms acceptance. We reserve the right to refuse or cancel any order as permitted by law, including in cases of suspected fraud, pricing errors, or unauthorized resale. Purchases are intended solely for personal or household use and not for commercial resale. All returns and exchanges are governed by our Refund Policy.
SECTION 4 – PRICES, TAXES, AND BILLING
Prices and promotional offers are subject to change without notice. All applicable shipping charges, taxes, or duties are disclosed transparently during checkout before you submit payment details. You agree to provide current, complete, and accurate billing and delivery information for all orders.
SECTION 5 – SHIPPING AND DELIVERY
All estimated delivery times are detailed in our Shipping Policy. While we make every effort to deliver within stated timeframes, delivery times are estimates and may be subject to carrier or customs delays beyond our reasonable control.
SECTION 6 – INTELLECTUAL PROPERTY
The content on this website—including text, images, logos, graphics, and product designs—is owned by or licensed to Eric Muller and protected by copyright and intellectual property laws. Reproduction or distribution of any content without prior written consent is strictly prohibited.
SECTION 7 – AUTOMATED ACCESS
Automated tools, crawlers, or AI software interacting with our site must comply with applicable security protocols and may not circumvent CAPTCHAs, access controls, or gather unauthorized data.
SECTION 8 – DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, our Services and products are provided on an “as is” and “as available” basis without express or implied warranties beyond those guaranteed by law.
SECTION 9 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Eric Muller and its affiliates, employees, or suppliers shall not be liable for indirect, incidental, or consequential damages resulting from your use of our website or products.
SECTION 10 – GOVERNING LAW
These Terms of Service are governed by and construed in accordance with the laws of the State of Delaware, United States. Any mandatory statutory consumer rights in your region remain unaffected.
CONTACT INFORMATION
Questions about these Terms of Service should be directed to:
Email: support@eric-muller.com
Business Address: 791 S. DuPont Highway, New Castle, DE 19720. United States
Business Hours: 9:00 AM – 6:00 PM EST (Monday–Friday)